Terms of service
Welcome to BNM Alternative Private Limited (“Company,” “we,” “our,” “us”)!
These Terms of Service (“Terms,” “Terms of Service”) govern your use of our website located at www.butnotmeat.com (together or individually “Service”) operated by BNM Alternative Private Limited.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.
Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements and agree to be bound by them.
If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing support@butnotmeat.com so we can try to find a solution. These Terms apply to all visitors, users, and others who wish to access or use Service.
COMMUNICATIONSBy using our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt-out of receiving any or all of these communications from us by following the unsubscribe link or emailing support@butnotmeat.com.
PURCHASESIf you wish to purchase any product or service made available through Service (“Purchase”). In that case, you may be asked to supply certain information relevant to your Purchase, including but not limited to your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct, and complete.
We may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.
CONTESTS AND PROMOTIONSAny contests or other promotions (collectively, “Promotions”) made available through Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, Promotion rules will apply.
SUBSCRIPTIONSSome parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles will be set depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or BNM Alternative Private Limited cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting support@butnotmeat.com customer support team.
A valid payment method is required to process the payment for your subscription. You shall provide BNM Alternative Private Limited with accurate and complete billing information that may include but is not limited to full name, address, state, postal or pin code, telephone number, and valid payment method information. By submitting such payment information, you automatically authorise BNM Alternative Private Limited to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, BNM Alternative Private Limited reserves the right to terminate your access to the Service with immediate effect.
FREE TRIAL
BNM Alternative Private Limited may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").
You may be required to enter your billing information in order to sign up for Free Trial.
If you do enter your billing information when signing up for Free Trial, you will not be charged by BNM Alternative Private Limited until Free Trial has expired. On the last day of the Free Trial period, unless you canceled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.
At any time and without notice, BNM Alternative Private Limited reserves the right to (i) modify the Terms of Service of the Free Trial offer or (ii) cancel such Free Trial offer.
FEE CHANGES
BNM Alternative Private Limited, in its sole discretion and at any time, may modify Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
BNM Alternative Private Limited will provide you with reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.
Your continued use of Service after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
EXCHANGE AND REFUNDThe return process may be subject to additional terms depending on the nature and category of the product. Any such additional terms may be specified under the Refund Policy or be intimated at the time of purchase of the product. For more details, You can check our Refund Policy at: www.butnotmeat.com/exchange-and-refund-policy.
CONTENTThe content found on or through this Service is the property of BNM Alternative Private Limited or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or personal gain, without express advance written permission from us.
PROHIBITED USESYou may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:
- In any way that violates any applicable national or international law or regulation.
- For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
- To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
- To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
- In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
- To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.
Additionally, you agree not to:
- Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.
- Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.
- Use any manual process to monitor or copy any of the material on Service or for any other unauthorised purpose without our prior written consent.
- Use any device, software, or routine that interferes with the proper working of Service.
- Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.
- Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
- Take any action that may damage or falsify Company rating.
- Otherwise, attempt to interfere with the proper working of Service.
ANALYTICS
We may use third-party Service Providers to monitor and analyse the use of our Service.
NO USE BY MINORS
Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using Service, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of Service.
ACCOUNTS
When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.
You may not use as a username the name of another person or entity, or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorisation. You may not use as a username any name that is offensive, vulgar, or obscene.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
INTELLECTUAL PROPERTY
All Intellectual Property Rights to and into the Website, including but not limited to any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks shall be owned by the BNM Alternative Private Limited platform owners, unless otherwise indicated. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to the BNM Alternative Private Limited platform owners without obtaining authorisation from the BNM Alternative Private Limited platform owners. It is expressly clarified that you will be the owner of and solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video, or any other material which you may upload, transmit or store when making use of our various Service.
ERROR REPOSTING AND FEEDBACK
You may provide us either directly at support@butnotmeat.com or via third-party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title, or interest in or to the Feedback; (ii) Company may have developed ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party, and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited, and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialise) Feedback in any manner and for any purpose.
LINKS TO OTHER WEBSITES
Our Service may contain links to third-party websites or services that are not owned or controlled by BNM Alternative Private Limited.
BNM Alternative Private Limited has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
YOU ACKNOWLEDGE AND AGREE THAT THE COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS, OR SERVICES AVAILABLE ON OR THROUGH ANY SUCH THIRD-PARTY WEB SITES OR SERVICES.
WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY THIRD-PARTY WEBSITES OR SERVICES THAT YOU VISIT.
PRICES
Prices for Products are described on our Website and are incorporated into these Terms by reference. All prices shall be Indian rupees. Prices and availability of Products and Services are subject to change at the BNM Alternative Private Limited platform owners’ discretion.
If we come across any difference in pricing resulting from typographic errors with respect to the pricing or product information made available to you on the Website, we reserve the right to rectify the same, if any, collected from you within 15 business days of such corrective action taken.
INDEMNIFICATION
The User hereby agrees to indemnify, defend and hold harmless the BNM Alternative Private Limited platform owners, licensee, affiliates, subsidiaries, associates, and employees from and against any or all losses, liabilities, claims, damages, costs, and expenses (including but not limited to legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against by a third party or incurred by the BNM Alternative Private Limited platform owners that arise out of or result from or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by the User pursuant to the Terms or your violation of the rights of a third party.
CANCELLATION OF ORDER
We reserve the right to cancel any order placed by you on the Website at our sole discretion without assigning any reason whatsoever, under a situation where we are not able to meet the requirement of the order placed or the order so placed/cancelled does not comply with our policy or for any other reason. However, we will ensure that any communication of cancellation of an order so cancelled is intimated within the appropriate time to the concerned person, and any applicable refund will be made within a reasonable time.
JURISDICTIONAL - SALE WITHIN INDIA
The products on the Website are presented solely for the purpose of effecting the sale of Products within the territory of the Republic of India. We make no representation that materials on the Website are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their initiative, and we are not responsible for the supply of Products ordered from other locations other than India, compliance with local laws if, and to the extent, local laws are applicable. The BNM Alternative Pvt. Ltd. platform reserves the right to cancel such orders without assigning any reasons whatsoever for the same.
TERMINATION
We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.
If you wish to terminate your account, you may simply discontinue using Service.
All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
GOVERNING LAW
These Terms shall be governed and construed in accordance with the laws of India, which governing law applies to agreement without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.
CHANGES TO SERVICE
We reserve the right to withdraw or amend our Service and any service or material we provide via Service, in our sole discretion, without notice. We will not be liable if, for any reason, all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.
DISPUTE RESOLUTION
In case of any dispute arising between you and us with respect to the use of this Website or the services facilitated there under, including dispute with any third party arising out of your use of this Website, you agree to refer the matter to arbitration for resolution of such dispute. The arbitration proceedings shall be undertaken by a sole arbitrator to be appointed by us, and you agree to submit absolutely to the jurisdiction of such arbitrator. The arbitration proceedings shall be carried out in accordance with the provisions of the Indian Arbitration Act, 1996, and the language of the arbitration shall be English. The arbitration proceedings shall be held in Mumbai, and the cost of arbitration shall be borne by both parties equally.
AMENDMENTS TO TERMS
We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.
Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently to be aware of any changes, as they are binding on you.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. You are no longer authorised to use Service if you do not agree to the new terms.
WAIVER AND SEVERABILITY
No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.
If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason. In that case, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.
ACKNOWLEDGMENT
BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
Questions about the Terms of Service should be sent to us at: support@butnotmeat.com