Note: Please remember that any shipping/replacement/refund/return/cancellation policies listed on the product pages will supersede the general policies below. Additionally, because we have various vendors dealing with multiple products, such terms may differ depending on the product and vendor.

Thank you for visiting and shopping at www.butnotmeat.com. Following are the terms and conditions that constitute our Shipping Policy.

COST OF SHIPPING*  
Most orders ship for free. However, some brands may have a minimum order value before they ship. Therefore, the shipping fee can sometimes change at the brand's discretion. (Before adding a product to your cart, please review the last line of the 'Description' section) 
HANDLING TIME 
It usually takes 2-3 business days to process and dispatch the products once the order is placed with us.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

We strive to process and dispatch your products at the earliest.

TIME FOR SHIPPING 
Delivery time is 2-7 days across India. Upon placing the order, the customer receives an order confirmation email, and when the products are shipped out, we send an email with the courier tracking number. However, we can not assure any date of arrival but can give an estimated time based on your order location and mode of shipment, i.e., air or surface.

Delivery time is dependent on the product ordered and the location of delivery. Approximate delivery is specified on the product details or will be shown at the check-out window.

INTERNATIONAL SHIPPING 

Currently, We do not deliver to locations outside India.

OTHER RULES 
Customers cannot change the shipping address once the order has been placed on the Website.
While We shall strive to ship all your ordered products together, this may not always be possible due to product characteristics or availability.
Partial refunds will not be entertained.

We endeavour to engage logistic partners, employees, and agents with the highest standards and ethics; you agree and acknowledge that the actions and inactions of the delivery individuals are not in our control. It is not possible for us to monitor and observe each delivery executive. We shall not be liable for any action or inaction on the part of logistic partners. Any disputes between You and logistics partners shall be settled between you and the logistics partner.

EXCHANGE AND REFUND 

The return process may be subject to additional terms depending on the nature and category of the product. Any such additional terms may be specified under the Exchange and Refund Policy or be intimated at the time of purchase of the product. For more details, You can check our Refund Policy at: www.butnotmeat.com/exchange-and-refund-policy.

YOUR DATA 

The privacy of your data supplied to Us during the shipping procedure is also governed by our privacy policy, which can be accessed under the following link: www.butnotmeat.com/privacy-policy.

CHANGES TO THIS POLICY 
Please note that We may, from time to time, change the terms of this Policy, and every time You wish to use this Website, please check the Policy to ensure You understand the terms and conditions that apply at that time.

If you do not wish to accept the revised Policy, you should not continue to use the Services. If you continue to use the Services after the date the changes come into effect, Your use of the Services indicates your agreement to be bound by the new Policy.

FORCE MAJEURE 

We shall not be considered in breach of guarantee or terms of service and shall not be liable to the Customer for any cessation, interruption, or delay in the performance of its obligations by reason beyond Our control, including natural disasters, pandemics, fire, an act of God or public enemy, famine, plague, the action of the court or public authority, change in law, explosion, war, terrorism, armed conflict, labour strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen.

CONTACT US 
For any feedback, concern, or query, You may please reach out to Us at: support@butnotmeat.com